Privacy notice

Digital Nomads Hub Ltd, 30 Bowness Road, Middleton, Manchester, M24 4WT, United Kingdom.

Email and ICO registration: office@digitalnomadshub.uk · C1714024.

We use the contact and project information you choose to submit, including your name, email, company, requested service, message, budget, target date, links, requirements and questionnaire answers. Please do not send passwords, sensitive personal data or confidential third-party files.

Your language preference is stored in your browser. Shared form details stay only in the current page memory. AI chat messages stay in session storage until the browser tab is closed.

We use this information to answer enquiries, define a brief, select a project team, prepare a proposal and, where work proceeds, manage the contract, delivery, invoicing and settlement. The applicable bases are pre-contractual steps, contract performance, legal obligations and our legitimate interests in operating and protecting the business. Form users are not added to a marketing list.

Digital Nomads Hub Ltd acts as operator only for selected Profilio services where the service screen, order, agreement, privacy information or invoice identifies us. The relevant transaction documents determine the responsible entity and terms.

Profilio accounts and other platform features may also be governed by the privacy information presented by Profilio and the selected service.

We may share only the contact, brief and project information needed to prepare or deliver requested work with selected independent freelancers, digital nomads and subcontractors. They are subject to appropriate confidentiality and data-protection duties.

Web3Forms processes contact enquiries and questionnaires with anti-spam filtering; the main form also uses hCaptcha. Messages are delivered to a Gmail mailbox. These providers may process technical and submission data under their own terms.

Web3Forms privacy policy · hCaptcha privacy policy

The optional assistant automatically answers questions about our services and does not make decisions about you.

Information processed

Messages, page language and technical request data are processed. Up to the last six conversation messages are sent to Groq LLC in the United States to generate an answer. Our server does not store chat content. It stores only a short-term counter based on a one-way salted hash of the IP address and a daily non-personal request total. The browser keeps the chat in session storage until the tab closes.

Provider and transfer

Groq processes messages for us under its data-processing terms. Zero Data Retention is enabled, so Groq does not retain chat content after generating an answer. Safeguards required by UK data-protection law apply to transfers to the United States.

Passing a conversation to our team

If you choose to pass the conversation and submit the form, we receive your contact details, optional message and transcript through Web3Forms. We handle it like another enquiry, including the retention periods below.

Basis and limits

We rely on legitimate interests to answer service questions and prevent abuse, and on pre-contractual steps when you ask us to contact you. Do not share passwords, payment details or sensitive personal data. Automated answers may contain mistakes; prices and terms are confirmed only in writing.

When you ask us for a security review, we use the details you send (name, e-mail, the public address of your website or a short description of your application, and your market) to assess the scope and prepare a quote. If you order a review, we process the information needed to carry it out under the written authorisation you give us as the system owner, and keep the report and related correspondence for as long as the contract and our legal obligations require.

Please do not send passwords, access keys, customer data or confidential files through our forms or the chat. If a review needs access to your system, we agree the method with you in advance. AI tools may help our specialists analyse technical results; we never send passwords, access keys or customer databases to AI models, and findings are included in the report only after a specialist has verified them. The legal basis is taking steps at your request before entering into a contract and performing the contract.

Project-team members may work outside the United Kingdom. We apply the safeguards required by applicable UK data-protection law when personal information is transferred internationally.

We normally keep enquiry correspondence for up to 12 months after the last contact. Project and transaction records may be kept longer for contractual, accounting, tax and legal requirements. Web3Forms is configured to delete stored submissions after 30 days.

You may request access, correction, deletion, restriction or object where applicable by emailing us. You may also complain to the UK Information Commissioner's Office: ico.org.uk.